Privacy Policy

Last updated: September 19, 2026 · Applies to the iOS app Vincere: Rental Tax Tracker and to vincereinvestor.com

The short version

Your property, expense, tenant, receipt, and document records are stored on your device, encrypted, and are never uploaded to us. There is no account to create. We don't use advertising or analytics trackers, and we don't sell data. The only personal information we receive is what you deliberately send us — through the in-app feedback form, the form on our support page, or by email. Two features do contact third parties without sending your records: address validation (Apple) and housing price data (FHFA). Section 4 covers both.

1. Who we are

Vincere Real Estate LLC, a California limited liability company ("we", "us"), publishes the iOS application Vincere: Rental Tax Tracker and operates vincereinvestor.com. We operate entirely online and handle all correspondence by email: support@vincereinvestor.com for general questions and privacy@vincereinvestor.com for anything about your data, including requests under California or other state privacy laws. We answer every request we receive at those addresses.

2. Information stored on your device

The app stores the following locally on your iPhone. We do not receive it, and we cannot access it:

Property information — names, addresses, purchase dates and prices, and related financial details.
Expense records — amounts, dates, vendors, categories, notes, and your answers to any classification prompts.
Receipt and document images — photos you capture or select, and files you add to the document vault.
Tenant and lease information — names, email addresses, lease dates, and rent amounts that you enter.
App settings and an anonymous device identifier used to associate feedback messages you send.

This data is encrypted at rest using AES-256-GCM, with the encryption key stored in the iOS Keychain. It is included in your iPhone's normal device backups (for example, iCloud Backup or an encrypted computer backup) if you have those enabled — those backups are governed by Apple's privacy policy, not ours.

Tenant information — a note for landlords

If you enter information about your tenants, you are the party responsible for that information under any privacy or landlord–tenant laws that apply to you. Enter only what you need, and be careful about how you share exports that contain it.

3. Information we actually receive

Feedback you send us

If you use Send Feedback in the app, or the contact form on our support page, the following is transmitted to our feedback processor, Formspree:

the email address you provide, so we can reply;
your message;
the app version and device model, so we can reproduce problems;
an anonymous identifier that lets us connect follow-up messages from the same device.

We use this only to respond to you and to fix and improve the app. We do not sell it or share it for marketing. Please don't include tenant names, account numbers, or other sensitive details in a feedback message.

Email you send us

If you email support, we receive your email address, your message, and anything you attach, and we keep it as long as needed to resolve your issue and maintain a support history.

4. Camera, photos, and address lookup

Camera / Photo Library. Requested only so you can capture or select receipt and document images. Images are processed on your device using Apple's on-device text recognition and stored in the app's encrypted local storage. They are not transmitted to us.
Address validation. When you enter a property address, the app may use Apple's geocoding service to verify it, which sends the address text to Apple. The app does not track your location and does not run background or continuous location collection.
Housing price data. To show value estimates, the app downloads the FHFA House Price Index — a public U.S. government dataset — over HTTPS. It is a plain file download: the request is not tied to your identity, and nothing about your properties is sent with it.

5. Third-party services

Formspree — processes in-app feedback submissions.
Apple — App Store distribution, device backups, geocoding, and (if you purchase a subscription) payment processing. We never receive your payment card details.
Cloudflare — hosts this website and may log standard request data such as IP address, user agent, and requested URL for security and reliability purposes.
Federal Housing Finance Agency (FHFA) — the public House Price Index dataset used for value estimates.

The app includes no third-party advertising, attribution, or analytics frameworks.

6. Tracking and cookies

The app does not track you across apps or websites and does not request App Tracking Transparency permission. This website uses no advertising or analytics cookies. Cloudflare may set a strictly necessary cookie for security purposes.

7. Age requirement

The app is intended for adults managing rental property. As stated in our Terms of Use, you must be at least 18 years old to use it. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us information through the feedback form, email us and we will delete it.

8. How long we keep things

Data on your device stays there until you delete it or delete the app — we have no role in that. Feedback and support correspondence we receive is retained only as long as needed for support and product improvement, and then deleted.

9. Your rights and choices

Access and deletion of app data — it's on your device. Use Manage Data in the app to delete individual records or clear everything; deleting the app removes its local data. We cannot delete data we never received.
Export — you can export your records as PDF or CSV at any time and keep your own copy.
Feedback and support data — email privacy@vincereinvestor.com to request a copy or deletion of messages you have sent us.
Permissions — you can revoke camera and photo access at any time in iOS Settings. The app works with manual entry if you do.
No sale or sharing — we do not sell personal information or share it for cross-context behavioral advertising, as those terms are used under California law. Residents of California, Colorado, Virginia, Connecticut, and other jurisdictions with comparable laws may exercise applicable rights by emailing us; we will not discriminate against you for doing so.

10. Security

Your records are encrypted on your device with AES-256-GCM, using a key held in the iOS Keychain. Receipt images are stored inside the encrypted expense record. Files in the document vault are written through the same encryption layer; in the uncommon case a vault file cannot be written that way, the app falls back to storing it with iOS Data Protection (completeFileProtection), which keeps it encrypted by the operating system and tied to your device passcode rather than leaving it in the clear. We also use HTTPS for all network communication, and input validation and rate limiting on the feedback path.

No method of storage or transmission is perfectly secure, and because your records live on your device, protecting that device — a passcode, Face ID or Touch ID, and current iOS updates — is an essential part of protecting them.

11. International users

The app is offered from the United States, and any information we receive is processed there. If you use the app from outside the United States, you consent to that processing.

12. Changes to this policy

If we change this policy, we'll update the date above and post the new version here. Material changes will also be noted in the app. Continued use after an update means you accept the revised policy.

13. Contact

Privacy questions: privacy@vincereinvestor.com
General support: support@vincereinvestor.com
Or use the form on our support page.

Vincere Real Estate LLC is an online-only business, so email is the designated channel for privacy requests. If you need to reach us another way, write to privacy@vincereinvestor.com and we will arrange it.